Lean Thinking

General Description

Lean thinking is a dynamic, knowledge-driven, customer focused process by which all individuals within an enterprise continuously eliminate waste and expense, maximize resources and streamline operations, and create a total enterprise transfomation endowed with added value.

Lean tools (5S, Standardized work, poka yoke,…) and concepts (value, flow, waste) have been consitently shown to help identify, define and implement improvements across a broad spectrum of enterprises.

For the many benefits of lean to be realized, people, processes and organisations need to change. Lean concepts permit individual behaviors and thinking, as well as whole organisational processes and cultures, to change... for the better.

Service businesses face the same relentless demands as manufacturers to reduce costs, increase efficiency – and simultaneously improve quality, delivery and customer satisfaction.

A.C.I. works with leading service companies, governments to visualize and streamline complex business processes and pull major new efficiencies to the bottom line.

Manufacturers also engage A.C.I. to compress and reconfigure key business processes, from order entry and accounts receivable to warranty claims and customer service.

The biggest improvements come from applying lean to all parts of the business. The integration of the lean elements that apply into one comprehensive lean system produces dramatic results. Here are the key things a business should go through to make the lean transition.